Refund policy
Returning products
We honor our promise of a 14 days 'no-questions-asked' refund policy.
There are always some rules and small print. These are listed here:
Products that you bought through Fairbow, can without any reason within fourteen (14) days upon receipt be returned if the purchase was not used, in the original packaging and condition.
The buyer may withinĀ fourteen (14) working days after the order revoke his order, without payment of a penalty and without giving any reason. Provided sufficient postage to us. The buyer also has the option to get a refund for the order amount, if already paid. To do this, you have to contact Fairbow withinĀ fourteen (14) days of receipt at the delivery address.
When a product has received an error, it will be exchanged by Fairbow for the exact same product, provided the purchase was not used, and in the original packaging. Unless the product is out of stock or "end of life" or a unique item. The buyer is entitled to a refund of the order amount if already paid. To do this, you have to contact Fairbow within fourteen (14) days of receipt at the delivery address.
When you place an order, and another product was received, it will be exchanged for free by Fairbow provided the purchase was not used and in the original packaging. Unless the product is out of stock or "end of life". The buyer is entitled to a refund of the order amount if already paid. To do this, you have to contact Fairbow within seven (14) days of receipt at the delivery address.
Where under any of the above products may be returned, the amount will be paid to you within fourteen (14) days into your bank account. You should always contact Fairbow.
If the above deadlines are not respected by the purchaser, the above rights of the buyer will expire.